1. Information We Collect
When you create an account and use Postcard Movers, we collect:
- Account information: Your name, email address, and authentication credentials managed by our authentication provider.
- Business information: Your business name, mailing address, and contact details that you provide for postcard return addresses.
- Payment information: Payment details are processed and stored by our secure payment processor. We do not store your full credit card number.
- Usage data: Information about how you use our service, including county selections, postcard sends, and wallet transactions.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our postcard marketing service.
- Process payments and manage your wallet balance.
- Send postcards on your behalf through our print-and-mail partner.
- Manage your counties and postcard sending preferences.
- Communicate with you about your account, transactions, and service updates.
3. Information Sharing
We share your information only with trusted service providers that are necessary to operate Postcard Movers, including providers that help with authentication, payment processing, postcard production and mailing, data storage, application hosting, analytics, security, and customer support.
Your business address may be shared with our mailing partners so it can appear as the return address on postcards.
We do not sell your personal information to third parties.
4. Data Retention
We retain your account information for as long as your account is active. Transaction records and postcard history are retained for accounting and auditing purposes. You may request deletion of your account at any time.
5. Security
We implement appropriate security measures to protect your information, including encrypted connections (HTTPS), secure authentication, and atomic database operations for financial transactions.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Export your data in a portable format.
7. Cookies
We use essential cookies for authentication and session management. These are necessary for the service to function and cannot be disabled.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at support@postcardmovers.com.