1. Acceptance of Terms
By accessing or using Postcard Movers (“the Service”), operated by Postcard Movers, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
Postcard Movers is an automated postcard marketing platform for moving companies. The Service monitors real estate listings and sends postcards to qualified new home listings in counties you have added.
3. Account Registration
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Counties
- Approved accounts may add supported counties with no monthly platform fee.
- County access is non-exclusive. Multiple accounts may add the same supported county.
- You may remove a county at any time from your dashboard.
- Pausing a county stops postcard sending for that county until you resume it.
5. County Sending
- Postcards are sent only when your county, wallet, template, and business address are ready.
- Low wallet balance, missing templates, missing business address, or paused counties may prevent postcard sends.
- Removing a county stops future sends for that county and does not affect other accounts using the same county.
- Unsupported counties may be unavailable in the Counties page.
6. Wallet and Payments
- Postcard sends are deducted from your prepaid wallet balance at $1.50 per postcard.
- Wallet funds are non-refundable except in cases where a postcard fails to send, in which case the charge is automatically refunded to your wallet.
- If low-balance refill is enabled, your payment method will be charged automatically when your balance falls below the configured threshold.
- If monthly budget refill is enabled, your payment method will be charged the selected refill amount on the scheduled monthly refill date.
- Three consecutive refill payment failures may pause or turn off automatic wallet refills.
7. Postcard Content
- You are solely responsible for the content of your postcard templates.
- Templates must not contain misleading, fraudulent, defamatory, or illegal content.
- We reserve the right to reject or remove templates that violate these terms.
- Your business address will appear as the return address on all postcards.
8. Listing Data
Real estate listing data is sourced from third-party providers. We do not guarantee the accuracy, completeness, or timeliness of listing data. Postcards are sent based on available data at the time of processing.
9. Limitation of Liability
The Service is provided “as is” without warranties of any kind. We are not liable for:
- Delays or failures in postcard delivery (handled by our mail provider).
- Inaccurate or incomplete listing data from third-party sources.
- Lost business opportunities resulting from service interruptions.
- Any indirect, incidental, or consequential damages arising from use of the Service.
10. Termination
We may suspend or terminate your account if you violate these Terms. You may delete your account at any time. Upon termination, counties are removed from your account and your account data is deleted in accordance with our Privacy Policy.
11. Changes to Terms
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of the state in which Postcard Movers operates.
13. Contact Us
If you have questions about these Terms, please contact us at support@postcardmovers.com.